Electrolysis uses heat to target each hair follicle to destroy it completely. Electrolysis works for various skin types and hair types. Different probes are used for different thicknesses of hair and the heat applied is adjusted for each customer's comfort level.

​

Electrolysis is the only truly permanent hair removal method. Laser treatment (not IPL) is considered a hair reduction technique (50-75%) and is only completed by doctors in Singapore. Sometimes laser can be used in conjunction with electrolysis for larger areas of the body.

​

Due to its shallow penetration into the skin, IPL is often not an effective hair removal technique at all. In fact, IPL can stimulate more hair grow and should only be used for topical skin firming & rejuvenation techniques, not hair removal.

Yes electrolysis is safe and done at the topical level of the skin. During your initial consultation, a thorough assessment will be done to address any medical conditions or skin concerns you may have.

We will also do a demo electrolysis treatment during the consultation for each client to understand how it works and feels. This is also to see how the skin reacts and for the client to learn the simple aftercare recommendations.

The right energy setting is monitored throughout a treatment session in order to maximize efficiency and provide the most comfortable treatment to clients. By using the right energy levels for the size of the hairs, we reduce redness and irritation to the skin. Scarring should not occur. Scabbing may occur in dehydrated skin that required higher energy for the treatment. This is temporary if it occurs.

​

Our therapists adhere to high safety and hygiene standards. We use only disposable, single use, sterile, insulated probes. Used needles are always placed into a designated Sharps container and then disposed of following NEA's Hazardous Materials protocols.

​

Our treatment rooms are sterilized after every appointment and your health and safety is our top priority.

During electrolysis treatments, you will feel heat during the "zap" of each follicle. Your therapist will carefully adjust the machine settings based on your hair type and the area being treated to ensure both comfort and effectiveness.

Some areas, like the centre of the upper lip, can be more sensitive due to the number of nerve endings. If you're concerned about discomfort, many clients find relief using a topical numbing cream beforehand or taking an over-the-counter pain reliever like Tylenol or ibuprofen prior to their session.

​

A demo treatment is performed during every first consultation to help you understand what electrolysis feels like and how your skin reacts and heals.

Yes, we offer numbing cream application. We currently offer TKTX (10g / $18) and Numbskin (30g / $65) lidocaine based numbing creams.

​

For optimal numbing results, it is recommended to apply numbing cream one hour prior to your appointment time (for the body) or 45 mins prior (for the face).

You may choose to book a numbing cream application slot with us one hour before your appointment or self-apply before coming. If you choose to come and wait at HairFree, a Numbing Cream Application will be applied free of charge and you can wait at in a treatment room. The balance of your tube will be kept in our fridge.

Numbing cream will only reduce the pain intensity of electrolysis but will not make the treatment totally pain-free as topical creams only work on the superficial layers of the epidermis.

​

Do note that for your first-time 20 minutes trial, numbing cream application is not included.

Check out our tutorial on how to apply numbing cream below!

Yes! For all new customers, a consultation is required. This is a standard part of our commitment as members of the Professional American Electrologists Association.

Even if you've had electrolysis before, techniques and modalities can vary between clinics. That’s why we take this time to review your treatment history, assess your skin and hair type, and understand any relevant medical history to tailor the most effective and safe treatment plan for you.

We understand you might want to make the most of your visit, so we offer the option to begin treatment immediately after your consultation and 20-minute demo. If our schedule allows, we’re happy to add additional treatment time to your first appointment. Schedule your first visit.

As Electrolysis is a heat treatment, you may experience some puffiness with smaller hairs and some redness and swelling with larger coarser hairs. During the healing process, you may experience some small scabs and post-inflammatory hyperpigmentation.

​

All the above are temporary and will resolve with proper aftercare. After each treatment, it is important to avoid touching the skin around the treated area and to avoid picking or peeling any tiny scabs that may arise after treatment. Our friendly electrologists will provide you with aftercare instructions at your consultation.

Electrolysis can be done on expecting mummies. We understand you want to continue your treatment while pregnant or new hairs may appear due to hormones changes.

We do thermolysis, which is a very localised treatment in the tissue and skin of the follicle. Whereas other clinics may do blend/galvanic modality of Electrolysis, which sends a current through the body.

To be safe, you may choose to get a Doctor's note or at least wait till first trimester is over.

Electrolysis sessions are charged based on time. During your consultation, our electrologists will be able to give you a basic estimate around your treatment plan and the length of each appointment.

​

Total treatment hours and pricing can vary greatly from person to person depending on treatment area, hair density and goals.

You may also refer to our pricing page.

There are several factors which directly influence how many treatments you may need to achieve the best hair removal results.

Typically, results are visible after 3 months of treating the target area, and over time, the hairs become finer and sparse. By 8 months, dramatic results are visible and by 12+ months, the area is hair free.

The total number of sessions needed to permanently remove unwanted hair from a specific area can vary between individuals and can also depend on hair density and the size of the area to be treated.

We offer an initial assessment for clients to determine the extent of treatment required, as well as the number of treatment sessions necessary. Learn more about your first visit or book a consultation with us.

Yes​. Unlike, laser or IPL which only treats dark hairs, Electrolysis is still able to treat and target any specific hair individually regardless of colour. Some customers do laser (for the black hairs) in combination with Electrolysis (for the white hairs).

If there is regrowth from the laser, you'll experience new white hairs with aging and genetics as other black hairs in the same area turn grey as they were not permanently killed. (Even after the follicles we treated are gone).

We are also not able to stop black hairs from changing to white. So if you're targeting white hairs in the beard there may always be some white hairs showing. These are not the same hairs coming back, but rather new hairs appearing.

Yes, we see many transient customers flying in regularly or those spending a short period in Singapore (study exchange, summer break, visiting from abroad). We have customers flying in from Taiwan, Malaysia, Indonesia, etc.

Virtual consultations are also possible, without the 20 min trial, the time will be added to your first in-person visit. To find out more, see our First Visit page.

We can help start or continue your treatment, but it will take 18-24 months. For someone who can stay on top of the hairs every 2 weeks for example, we can be done in 18 months. For others who come every 4 to 6 weeks. It might take longer, about 2+ years as we need to wait for each hair to appear and you won't be coming in that often.

We estimate the total treatment time, e.g., for hairline it could take 20-30 hours total time with each session being 1-2+ hours. Some people are happy with a reduction for certain areas and stop sooner than 18 months, but others want 100% hairs removed and have to see it through all the cycles. Once you take a gap in your treatments, ⁠hair growth will be at a modified reduced state (it will never go back to initial amounts) and it will grow like this until you resume with us at the next visit or in another country.

We can't make the treatment any faster than 18 months by doing more hours or rushing it. It is a slow process to wait for the next cycle of hair growth. The most important thing is consistency over time, not rushing to get it done fast.

To start, we recommend customers come in at least every 4-6 weeks for the first 6 months. We can do longer sessions over 1-2 days for larger or multiple areas and can also do doubles (2 staff working simultaneously). The appointment intervals will get longer once less hairs re-grow. Meaning you can switch to every 2-3 months. You will see hairs start to get under control after 4 months (assuming each session is a full clearing), you will see 50% lesser hairs.

PCOS (polycystic ovary syndrome) is a condition that effects 1 in 10 women. One effect of PCOS is an increase in hair growth on the body - which is caused hirsutism.

​

We understand that dealing with PCOS can deeply impact self-esteem and body image. Many of our customers with PCOS have experienced remarkable transformations through their hair removal journeys, whether addressing a few hairs on the chin, sideburns, or body hair influenced by male-pattern growth. Our goal is to empower women to regain confidence, eliminate unwanted hair, and break free from the constraints of PCOS defining their lives.

​

PCOS customers do need to seek medical treatment in conjunction with hair removal treatment. This is to make sure hormone levels are monitored and the cause of the hair growth (PCOS or other hormonal concern) is under management, before seeking hair removal for the symptom (hair growth).